Pick a Web Design Company

Your choice of a web design company is a very important step. Take your time to investigate all of your options. Here are some important items to consider.

Design vs. Build

Depending upon the scope of your web site, you may need to choose two different companies. Building a web site is a highly technical process. Designing a web site is a highly creative process. Many advertising firms specialize in web site design which does not necessarily require any web development skills whatsoever. The process of creating a web site is similar to the process of building a new home. Before you ask a construction company to start building, you first seek out an architect who creates a blueprint of your house taking into account what you want (number of stories, square footage, etc.). Creating a detailed blueprint before construction begins can help you accurately estimate the final price. Without the blueprint, you may end up paying a lot of money for a house that does not fit your needs. Creating a web site is exactly the same except most web site “builders” also claim to be “designers”. The good news is that you can look at other sites a web design company has created (like looking at other homes that a home builder has made). Make sure you ask the web design company what their process is for designing a web site vs. building a web site. They should understand the difference between these two concepts. If they don’t, they’re probably builder that think they can also architect.

Evaluate Experience

Has the web design company created web sites similar to yours? Do they have relevant industry experience? As with any services company, choosing someone that has relevant experience. If you want to sell products through your web site and accept credit card payments, does the web design company you are considering have experience doing just that?

Review the Portfolio

A well established web design company will have a solid portfolio of web sites that they have created for other clients. Ask for links to other site the design company has created and review each one. Do you like what you see? Do the sites have a style that appeals to you? In addition to reviewing web sites, ask for customer references. Contact their clients and ask them about their experience with the web design company. Were they happy with the results? Did they get what they paid for? How much did they pay? Would they recommend them? How long did it take? What didn’t they like about the company? How responsive was the company when they had questions?

Compare Prices

Pricing for creating a web site can vary. Typically, web design companies will charge one of three ways:

– Time and materials: price is variable based on the actual number of hours spent working on your site. For example, a web design company may charge you $75 per hour. If it takes 100 hours to create your web site, your price would end up being $7,500.
– Fixed Price: some design companies will charge you a fixed fee based on a fixed set of requirements. If you outline your requirements very carefully, many web design companies will quote you a single price.
– Component Pricing: some design companies will charge “by the page”. By creating a price based on the number of pages, you can control the cost by designing a specific number of pages. Buyer beware: some design companies will charge by the page but will have “special pricing” for components such as custom graphics, animated images, and the like.

The most important step in pricing is to make sure the potential design company outline all of the prices associated with the work and puts it all in writing. Never enter into a deal unless all of the costs are well understood up front. Also make sure that you understand what “done” means. Try and structure the payments such that a significant portion of the fees (20%) are not due until you “accept” the final web site. Include the agreed-upon dates in your contract and provisions for what will happen if these dates are not met.